OK I'm exaggerating again... :(
I felt the need to have a little rant today and so emailed a company who shall (for now at least) remain nameless. All joking aside (FB chat had me falling of the sofa with tears streaming), I'm really quite annoyed that such a silly, small object can cause a person injury. I can text, wash, type, drive... all the important stuff, but I can't bead! I can't grip a needle or a pair of pliers. Holding a pen is a bit of an issue too so I can't even jot down all the ideas racing through my head. Gah!!
My email: A tad boring I know.... sorry I didn’t inject it with a bit of humour or anything, I was in *rant mode*
I purchased 2 of the ******* toothbrushes a few weeks ago from my local Asda store and we have been quite happy with them.... However, the metal plate which holds the battery in is incredibly sharp. I discovered this when I attempted to change the battery yesterday morning (06/03/12) and it took a good chunk out of my finger (photo available if you wish to see evidence). I asked my husband to take a look at it in case it was just me being dozy first thing in the morning but he agreed. He replaced the battery but now the brush won't work. He changed the battery on his own too to check if I had somehow broken mine altogether but his had the same problems: Difficult to change the battery without cutting yourself; Removing the battery bends the metal clip and bending it back correctly (again, without cutting yourself) to ensure it works seems impossible. I now have 2 of these brushes which only work when you stuff the battery casing with tissue to ensure the metal plate touches the battery but we have to leave the battery casing unscrewed else they remain permanently on. My finger is sore enough to prevent me from perusing my hobby (I make jewellery) and so I'm rather peeved to be not only out of pocket but prevented from doing something I love, even if only for a few days.
I look forward to your comments
A disgruntled consumer from Loughborough
Mrs Joanne Lockwood
I doubt much will come of it but I feel better for having a moan at them. I know it's just a cut and this time next week I will probably be beading again... but I wanted to bead last night! *whines* but it hurts!!
They are a Huge company and so should do their best to get it right and not injure anyone. Every time. Right??